Accessibility Statement
This statement was last updated on 10/21/2025
At The HaitianStretch, we believe wellness should be accessible to everyone.
We are committed to ensuring that all individuals — regardless of ability, device, or environment — can fully access and experience our website, booking systems, and in-person services.
Our Commitment to Accessibility
Our goal is to provide an inclusive, welcoming experience for every visitor and client. Whether you are exploring our programs online or visiting us in person, accessibility and comfort are at the core of our design and service approach.
We regularly review our website and facilities to ensure compliance with current accessibility standards, and we work continuously to improve usability for all clients, including those using assistive technologies.
Accessibility adjustments on this site
Our website is designed to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards wherever possible. This includes:
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Readable contrast between text and backgrounds
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Keyboard and screen-reader compatibility
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Clear navigation and simple layout
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Alt text for key images and icons
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Forms and links designed for easy interaction
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We aim for a seamless experience across desktop, tablet, and mobile devices, using accessible fonts, headings, and input labels for clarity.
Physical and Service Accommodations
In our practice, we strive to create a space that supports accessibility for all clients.
This may include:
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Adjustable equipment and stretch tables for different body types and mobility needs
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Step-free access or ground-level arrangements whenever possible
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Assistance with session setup or modification for physical comfort and safety
If you require specific accommodations before your visit, we encourage you to let us know during booking or consultation so we can prepare appropriately.
Continuous Improvement
Accessibility is not a one-time goal — it’s an ongoing process.
We regularly review our digital tools, booking system, and in-studio experience to identify and address any barriers. Feedback from our community plays an important role in guiding these improvements.
Requests, issues and suggestions
We welcome your input. If you encounter any accessibility issues while using our website, booking platform, or visiting our location, please let us know right away so we can address them promptly.
📧 Email: haitianstretch@gmail.com
📞 Phone: 626.496.3065
📍 Mailing Address: 4505 Allstate Drive Avenue Riverside CA 92501
When reaching out, please include a brief description of the issue and the page, device, or service involved. We aim to respond to all accessibility-related requests within 3 business days.